Help / Frequently Asked Questions

Totally Free Online Dating Site Meet New People

Forgot your Username or Password ?
If you have forgotten your Username or Password please click the Forgot Password/Login ? link located under the Log In box on the homepage and enter the email you used to register with. Your Username and a NEW Password will be emailed to you. You can change the new password as soon as you log in for security purposes.

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Resend Confirmation Email ?
If you need your Confirmation email resent to you please click Click here and enter the email address you used to register. Please note that using this method will send you a NEW password with your Username.

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Confirm your email address to access Free Services ?
You need to Confirm your profile to get access to our free services. You can do this by either:

(a) Opening the Confirmation Email you received when you registered and clicking the Confirm your Profile Link. (See above to have your Confirmation Email resent).

(b) Or, if the Confirmation Code page is still open you can enter the Confirmation Code from the email in there

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How do I Edit my Sign Up Information ?
Click Edit Profile in the Members Panel, Edit and then Save.

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How do I edit my Profile ?

Click Edit Profile and then click the red tabs My Profile/Seeking, Interests/Hobbies and Lifestyles/Personality/Physical to edit. Don't forget to Save your changes.

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How do I Send a Hi ?
Search for a member first, click their View My Profile link. At the top of their profile, click Send a Hi.

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How do I Send Messages ?

• Search to find a Member first.
• Click their View Profile link (bottom of their Profile)
• Click Send a Message (above their Profile).

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How do I Open/Read my Messages ?
Please log in • click on your Inbox • click the Message Title (directly under Subject column) of the Message you want to reply to.

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How do I Reply to my Messages ?
Please log in • Click on your Inbox • Click the Message Title (directly under Subject column) of the Message you want to reply to. • Type your message and then click the Reply button .

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How does Basic search work ?
Basic search displays search results based on your Search Preferences that are Saved in your Sign Up information page (including Gender, Age and Country). You can edit this information in Edit Profile.

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How do I do an Advanced Search ?
Select your Search Criteria on the first page of Advanced Search. You can click >>Customise Search to extend your search. (You do not need to Edit your Saved Search Preferences when doing this).

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How do I enter different chat rooms ?
To enter a different chat room, (enter the chat rooms by clicking on Chat Rooms in your Member Panel), then on the Chat interface, under the Welcome message on the top, left, click on the small arrows (drop down menu) next to Room and select the chat room you wish to enter.

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How do I hide my Profile ?
In Edit Profile where it says Other members can see when I'm online? select No.

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About Uploading pictures ?
-Only jpg or .gif , .bmp or .png image files can be uploaded.

Maximum allowed picture file size: 400 KB.

Uploading nudity will get your account deleted. Cartoons or Copyrighted pictures will be deleted.

Click Browse and select your picture to upload from your computer. All the pictures that are uploaded into your picture gallery are rotated as your Main profile picture each time the page is refreshed. All pictures are Public and viewable by all other members. Try to upload at least one photo of YOU since most people feel more comfortable making that initial contact with members they can see.

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When someone sends me a message where does it go ?
When a member sends you a message, it goes straight into your onsite message Inbox. We then send an email to your personal email address (the email you used to register with) to let you know that you have mail. All communications with other members stay onsite so that you never have to give out any personal information.

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How long are my messages kept before deletion ?
Your messages are kept in your Inbox for 30 days before being deleted. To stop certain messages from being deleted you must FLAG the message, by opening the message and clicking the word Flag.

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How do I change my Sign Up Information ?
To change your Email, Password, Address or Postcode select Edit Profile from the Members Panel...Remember to Save any changes. From Edit Profile you can also edit other information here including your Search Preferences and other Profile Tabs. You can not change your Username once you have registered.

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How do I cancel my membership account ?
If you wish to cancel your Account click Cancel Membership in the Members Panel.

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Scammers ! People asking for money ?
Scammers are people who register on websites with the intention of befriending other members to try and obtain money from them or private details by whatever means possible. Please do not fall prey to these scammers by sending them ANY money or private information. We take scamming very seriously and delete members immediately from the site if found to be a Scammer. To help us do this please Report Scammers to us, so that we can investigate further and delete members who are found to be scamming immediately.

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Messages missing from your Inbox ?
If you have received an email to say you have mail in your Inbox but when you log in the mail is missing, then the member has either "Cancelled" their account or they could have been identified as a "Scammer" and their accounts and mail have been deleted from the system.

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Are Photos approved first ?
Yes, we review ALL Photos before we accept them to the site to ensure that they are appropriate. Uploading nudity or offensive material will result in your account being deleted. The first photo you upload should be a head and shoulders shot of YOU. Please do not upload cartoons or copyrighted pictures. Please allow up to 12-48 hours for your pictures to appear on the site after you upload them to your account

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Are members screened in any way ?
No, We do NOT, in any way, conduct background checks or screen members in any way before they register on this website.
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Is this site monitored ?
We may monitor the public areas of this website including Chat Rooms and Profiles to ensure that the Terms and Conditions are being adhered to. We welcome Members to report to us any content that is offensive, objectionable or that not does adhere to the Terms & Conditions. ANY personally identifiable information including email addresses, addresses, telephone numbers or website URLs will be deleted from the website.